Hertz Rental Car Policies: The Ultimate Guide For Smoother Car Rentals

Dr. Harmon Kub PhD 13 May 2025

If you're planning to hit the road with Hertz, it's crucial to understand their rental car policies. Whether you're a first-timer or a regular customer, knowing the rules can save you from unwanted surprises. Hertz is one of the biggest names in the car rental industry, and they've got policies that cover pretty much everything from pricing to insurance. So, buckle up and let's dive into what you need to know!

Hertz rental car policies are designed to provide flexibility while ensuring safety for both the company and its customers. From age restrictions to insurance options, these policies ensure that everyone knows what to expect when renting a car. If you're thinking about renting with Hertz, it's essential to familiarize yourself with these guidelines before signing on the dotted line.

Don't worry if you're feeling a bit overwhelmed. We've got you covered with a detailed breakdown of everything you need to know. This guide will walk you through the ins and outs of Hertz's rental policies, so you can make an informed decision and avoid any last-minute hiccups. Let's get started, shall we?

Biography and Overview
Age Policy
Insurance Options
Payment Methods
Cancellation Policy
Fuel Policy
Additional Drivers
International Rentals
Late Return Fees
Frequently Asked Questions

Biography and Overview

Hertz Global Holdings Inc. is a name that’s synonymous with car rentals. Founded back in 1918, Hertz has grown into a global powerhouse, offering services in over 150 countries. The company’s commitment to quality and customer satisfaction has made it a go-to choice for travelers and locals alike. Their rental policies reflect their dedication to providing a seamless experience.

Here’s a quick glance at Hertz’s key details:

Category	Details
Founded	1918
Headquarters	Estero, Florida, USA
Services	Car rentals, truck rentals, and related services
Global Reach	Over 150 countries

Age Policy: How Old Do You Need to Be?

One of the first things you need to check before renting with Hertz is their age policy. Generally, Hertz requires renters to be at least 21 years old. However, if you're between 21 and 24, you might face a Young Renter Fee, which can vary depending on the location.

For international rentals, the age requirement might differ. Some countries allow rentals for drivers as young as 18, while others might require you to be older than 25. Always double-check the specific location’s requirements to avoid any issues.

Insurance Options: Protect Yourself and Your Ride

Hertz offers several insurance options to protect both you and the vehicle you’re renting. The most common options include:

Loss Damage Waiver (LDW): This covers damage to or theft of the rental vehicle.
Personal Accident Insurance (PAI): Provides coverage for medical expenses in case of an accident.
Supplemental Liability Insurance (SLI): Increases liability coverage beyond what’s provided by default.

It's important to note that your personal insurance policy might already cover some of these aspects, so it's wise to review your policy before opting for additional coverage.

Payment Methods: What Can You Use?

When it comes to payment, Hertz accepts a variety of methods to make things convenient for their customers. You can pay using major credit cards like Visa, MasterCard, American Express, or Discover. Debit cards are also accepted, but there might be additional requirements, such as a security deposit.

Some locations may offer cash payments, but this usually comes with stricter conditions, like requiring a deposit and proof of insurance. Always confirm the accepted payment methods at your specific rental location.

Cancellation Policy: What Happens If Plans Change?

Life is unpredictable, and Hertz understands that. Their cancellation policy is fairly straightforward. If you cancel your reservation more than 24 hours before the scheduled pickup time, you won’t be charged a fee. However, if you cancel within 24 hours or don’t show up, you might incur a cancellation fee.

It's always a good idea to check the terms of your specific reservation, as some promotional rates might have stricter cancellation policies.

Fuel Policy: Fill Up or Pay Up?

Hertz offers two main fuel policies: Prepaid Fuel and Pay-at-the-Pump. With Prepaid Fuel, you pay for a full tank upfront, and they’ll refill it for you when you return the car. This option can be convenient, but it might not always be the most cost-effective.

If you choose Pay-at-the-Pump, you simply return the car with a full tank, and Hertz won’t charge you for fuel. Keep in mind that if you return the car with less than a full tank, Hertz will charge you their refueling fee, which is often higher than market rates.

Additional Drivers: Can You Share the Wheel?

Hertz allows additional drivers, but there are a few things to keep in mind. Each additional driver must meet the same age and license requirements as the primary renter. You’ll also need to pay an additional fee for each extra driver, which can vary by location.

Adding an additional driver is a great option if you’re traveling with family or friends and want to share the driving responsibilities. Just remember to add them to the reservation at the time of rental to avoid any complications.

International Rentals: Going Global with Hertz

Traveling abroad? Hertz has got you covered with their international rental services. When renting in a foreign country, you’ll need to comply with local laws and regulations. This might include obtaining an International Driving Permit (IDP) or meeting specific age requirements.

Additionally, some countries may require you to purchase local insurance, even if you have coverage through Hertz or your personal insurance provider. Always check the specific requirements for the country you’re visiting to ensure a smooth rental experience.

Late Return Fees: Don’t Be Late!

If you’re running late returning your Hertz rental car, you might face additional charges. The late return fee is typically calculated based on the hourly rate of the rental. For example, if you’re an hour late, you might be charged an extra hour’s worth of rental fees.

It’s always best to plan ahead and return the car on time to avoid unnecessary fees. If you think you might be late, it’s a good idea to contact Hertz in advance to see if they can accommodate your situation.

Frequently Asked Questions

What happens if I exceed the mileage limit?

Exceeding the mileage limit can result in additional charges. Hertz typically charges a per-mile fee for any miles driven over the included limit. It’s important to check your rental agreement to understand the specifics of your mileage policy.

Can I modify my reservation?

Absolutely! You can modify your reservation online or by contacting Hertz customer service. Changes might be subject to availability and any applicable fees, so it’s always a good idea to confirm the details before making any adjustments.

Do I need a reservation to rent a car?

While walk-ins are sometimes possible, it’s highly recommended to make a reservation in advance. This ensures that a car will be available for you and allows you to lock in the best rates.

Conclusion

Hertz rental car policies are designed to provide clarity and flexibility for their customers. From age requirements to insurance options, understanding these policies can help you avoid unexpected fees and ensure a smooth rental experience. Always take the time to review your rental agreement and ask questions if anything is unclear.

We hope this guide has been helpful in demystifying Hertz’s rental car policies. If you have any more questions or need further clarification, feel free to drop a comment below or reach out to Hertz’s customer service team. Happy travels and safe driving!

Before you go, don’t forget to share this article with your friends and family who might find it useful. And if you’re looking for more tips on car rentals or travel, check out our other articles. Until next time, stay safe and keep exploring!

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